Frequently Asked Questions

Why should I select Smooth Transitions of Massachusetts instead of having my friends and family help me?

Family members often have careers or other obligations leaving them only a few hours a week or month to help declutter and pack a home. Many are not local thus needing to use vacation time to come and help.  Also, while family members want to help out of their love for you, many find it difficut to assist without interjecting their lifestyle preferences rather than honoring yours. Friends too have limited availabiity and it is often not at the same time you have open. This is our full time job. We have painstakingly gathered together the best resources to assist with this process whether you are moving, clearing out an estate or organizing to stay put. Our goal is to have your treasures sorted and packed quickly while applying the same care your family members would apply.

How much do you charge for your services?

Since each client is unique, we provide a complimentary 1-hour intitial consultation. We will view your home, listen to your desires, help you evaluate your needs, and design a proposal that fits your goals. A no obligation, good faith estimate will be provided to you as part of the proposal. Fees are based on an hourly rate and expenses will vary dependent upon services selected. 

My family member needs to move quickly, can you help us?

We know how difficult it is when a family member needs to move quickly, and Smooth Transitions is here to help. Call us today to schedule a free 1-hour consultation so that we can understand the unqiue needs of your family member and help them move quickly. 

Can I use your services if I am not a senior?

Yes, we will help anyone who needs assistance moving. Life is busy and moving takes a lot of time. We have moved families and busy professionals. We have the expertise to organize and handle all your moving needs.  Whether you have a corporate move or are a student moving in and out of dorm room, Smooth Transitions treats all of our clients with the compassion needed to ensure that they are comfortably settled into their next home.  

Why should we select Smooth Transitions over the "other guy"?

All Smooth Transitions activities are client focused. Each of our team members are uniquely trained and must have a service oriented heart to work under our brand. We believe in recognizing the individual needs and wishes of each of our clients and will always handle their personal items with care. We are known in our markets to be the Senior Move Managers that always go the extra mile by hanging that special photo or charging your electric toothbrush. 

What if I am not moving and just need help organizing, making my home safer, or I need an inventory for estate planning?

It is great that you are thinking about your future and the future of your loved ones. Taking the time to plan when you are in charge is a valuable gift to yourself and your family. Smooth Transitions is the perfect choice to help you with these needs.

Why is moving seniors different?

When seniors move, they are usually downsizing. They do not take everything with them. There is more to downsizing than packing and moving boxes. These seniors will need to work with many different companies when relocating. Most people only downsize one or twice, so the needed resources are not known. Anticipating the large amount of time, planning, organizing and physical work involved to move a home can often times be overwhelming and paralyzing for the senior and/or their family. This is where a Senior Move Manager from Smooth Transitions can help. 

How is Smooth Transitions different from a moving company?

Many seniors have lived in their home for a lifetime. They've raised families and are surrounded by special memories, precious heirlooms, and family history. Suddenly, the home they once loved is now overwhelming with responsibliities and is difficult to live in. When a decision is made for a senior to relocate to a smaller home or new town, many seniors will need assistance. Assistance is what Smooth Transitions can provide. We do everything the moving company does not do...We are there to provide the emotional, oganizational and physical support for all the tasks that need to be done before, during, and after move day.  We will help the senior decide what to take with them, what to give to family, and what to donate. Then, we will take care of all of the details to make sure those precious items are handled as desired. After packing what has been selected to keep, we will put it into the hands of the mover to transport and deliver to the new address, and then we will unpack for the senior in the new home. We are not the moving company but we do everything else.